Team HappyFares

Team HappyFares is the HappyFares travel desk in Guwahati, part of Travelogy Online Private Limited. We write and update guides on flight booking, baggage, cancellation, web check-in and airline policies for Indian travellers, and check them against each airline's own published rules. Spotted something out of date? Write to [email protected].

airport immigration counter queue - Immigration Queues at Indian Airports: How to Get Through Faster (2026)

Immigration Queues at Indian Airports: How to Get Through Faster (2026)

Immigration queues at Indian airports move fastest when your passport, boarding pass and visa are already in hand and you avoid the late-night departure peak. Registered Indian passport and OCI holders can use e-gates under the Bureau of Immigration’s Fast Track Immigration Trusted Traveller Programme at participating airports. DigiYatra speeds up terminal entry and security,

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empty aircraft cabin seats - Paid Seat Refunds: When You Can Get Your Seat Money Back (2026)

Paid Seat Refunds: When You Can Get Your Seat Money Back (2026)

A paid seat fee should normally come back when the airline, not you, breaks the arrangement: the flight is cancelled, the aircraft type changes and your seat no longer exists, you are moved involuntarily, or you are downgraded. Voluntary changes and no-shows usually are not refunded. Policies are airline-specific, so claim in writing with your

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legal documents desk gavel - Consumer Court for Flight Disputes in India: Is It Worth It? (2026)

Consumer Court for Flight Disputes in India: Is It Worth It? (2026)

A consumer commission can hear a flight dispute when the airline’s service was deficient, for example a refund that never arrived or baggage that was lost. Cases start at the district level and move up by claim value under the Consumer Protection Act 2019. You can file online through e-Daakhil, usually without a lawyer. Updated

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airline check in counter - How to Complain to an Airline in India and Actually Get a Reply (2026)

How to Complain to an Airline in India and Actually Get a Reply (2026)

Complain in writing to the airline first, quoting your PNR, flight number, date and what went wrong, and attach your receipts. If the reply is slow or unsatisfactory, escalate to the airline’s nodal officer and then to its appellate authority. DGCA requires scheduled airlines to publish both contacts. AirSewa and a consumer commission come after

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boarding pass barcode closeup - What Is a Boarding Pass Barcode and What It Stores (2026)

What Is a Boarding Pass Barcode and What It Stores (2026)

A boarding pass barcode is a machine-readable version of your travel details, written to the IATA bar coded boarding pass standard. It typically holds your name, the airline booking reference, flight number and date, origin and destination, cabin, seat, check-in sequence number and status flags. It is encoded, not encrypted, so any scanner app can

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airline ticket phone screen - How to Read an E-Ticket: PNR, Ticket Number and Coupon Status (2026)

How to Read an E-Ticket: PNR, Ticket Number and Coupon Status (2026)

An e-ticket carries three identifiers that do different jobs. The PNR, or booking reference, is the short alphanumeric code that opens your booking. The 13-digit ticket number is the financial document behind it, issued by the airline. Coupon status shows what has happened to each flight segment: OPEN FOR USE, CHECKED IN, USED, EXCHANGED, REFUNDED

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wheelchair airport terminal - Sports and Mobility Equipment: Free Allowances You May Not Know (2026)

Sports and Mobility Equipment: Free Allowances You May Not Know (2026)

Mobility aids are the free allowance most travellers never hear about. Wheelchairs, walkers, crutches, canes and prosthetic supports are generally carried at no charge and do not count against your checked baggage limit, in line with DGCA requirements on the carriage of persons with disability. Sports equipment is different: it is usually chargeable unless your

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