A consumer commission can hear a flight dispute when the airline’s service was deficient, for example a refund that never arrived or baggage that was lost. Cases start at the district level and move up by claim value under the Consumer Protection Act 2019. You can file online through e-Daakhil, usually without a lawyer. Updated […]
Consumer Court for Flight Disputes in India: Is It Worth It? (2026) Read More »
AirSewa is the Ministry of Civil Aviation’s grievance platform, available as a website and a mobile app. You register a complaint against an airline or airport, it is routed to that operator for a response, and the record is visible to the ministry and DGCA. AirSewa is not a court: it cannot order compensation or
AirSewa: How the Government Grievance Portal Works (2026) Read More »
Complain in writing to the airline first, quoting your PNR, flight number, date and what went wrong, and attach your receipts. If the reply is slow or unsatisfactory, escalate to the airline’s nodal officer and then to its appellate authority. DGCA requires scheduled airlines to publish both contacts. AirSewa and a consumer commission come after
How to Complain to an Airline in India and Actually Get a Reply (2026) Read More »
An e-ticket carries three identifiers that do different jobs. The PNR, or booking reference, is the short alphanumeric code that opens your booking. The 13-digit ticket number is the financial document behind it, issued by the airline. Coupon status shows what has happened to each flight segment: OPEN FOR USE, CHECKED IN, USED, EXCHANGED, REFUNDED
How to Read an E-Ticket: PNR, Ticket Number and Coupon Status (2026) Read More »
Mobility aids are the free allowance most travellers never hear about. Wheelchairs, walkers, crutches, canes and prosthetic supports are generally carried at no charge and do not count against your checked baggage limit, in line with DGCA requirements on the carriage of persons with disability. Sports equipment is different: it is usually chargeable unless your
Sports and Mobility Equipment: Free Allowances You May Not Know (2026) Read More »
Buying extra baggage online in advance is almost always cheaper than paying at the airport counter, because airlines price prepaid allowance at a discount and set a higher walk-up rate. Prepaid excess is usually sold per passenger per sector, in fixed blocks of weight, and the online window normally closes a few hours before departure.
Buying Extra Baggage Online vs at the Airport (2026) Read More »
Indian airlines can weigh a cabin bag at three points: the check-in counter or bag drop, the airline desk before security, and the boarding gate. Enforcement tightens on full flights and small regional aircraft. Most economy fares here allow about 7 kg plus stated dimensions, though the exact limit depends on your airline and your
How Airlines Weigh Cabin Bags and When They Actually Check (2026) Read More »
If your bag is over the limit at the counter, you usually have five moves: shift weight into another bag or a fellow traveller’s allowance, wear or carry heavy items, buy prepaid excess online if the airline’s window is still open, courier the extra separately, or pay the counter rate, which is typically higher than
Overweight Baggage at the Counter: Your Options in the Moment (2026) Read More »
Your bag tag carries a 10-digit licence plate number, and that number is how airlines track your bag. The first digit is a leading code, the next three identify the carrier that issued the tag, and the last six are the bag’s serial number. The three-letter code printed in large type is the airport your
What Your Baggage Tag Numbers Actually Mean (2026) Read More »
If a runway or an airport closes, your flight is rescheduled, cancelled or diverted, and DGCA rules generally entitle you to a full refund or a seat on an alternate flight at no extra cost. Planned closures are announced weeks ahead and airlines rebook in advance. Sudden closures for weather, an incident or security usually
Airport Shutdown or Runway Closure: What Happens to Your Ticket (2026) Read More »
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