Check-In Timing at a Glance
Portal: goindigo.in (Manage Booking) or the IndiGo mobile app
Is IndiGo Web Check-In Mandatory?
IndiGo asks all passengers to complete web check-in online — it opens 48 hours and closes 60 minutes before a domestic departure. If you skip it you can still use the airport counter or a self-service kiosk, though some low fares carry an airport check-in fee.
At the airport: At the airport, IndiGo check-in and bag-drop counters close 60 minutes before departure and the boarding gate closes 25 minutes before. Reach the airport about 2 hours before a domestic flight and 3 hours before an international one.
How to Check In Online for IndiGo — Step by Step
- Open goindigo.in and click "Manage Booking" in the top navigation.
- Enter your 6-character PNR and the passenger's last name.
- Select the passengers you wish to check in.
- Choose your seat — standard seats are free, window/aisle/XL seats are chargeable.
- Click "Confirm Check-In" and download or save your boarding pass.
Boarding Pass & Seat Selection
Boarding Pass Options
Mobile boarding pass (PDF or digital wallet) accepted at all IndiGo counters and boarding gates. Physical print also accepted.
Seat Selection
Standard seats are free at web check-in. Window seats, preferred aisle seats, XL seats, and front rows are chargeable at IndiGo.
What Do You Need to Check In Online?
- Your PNR / booking reference (6 characters, in your confirmation email)
- Passenger's last name exactly as it appears on the ticket
- For international flights: valid passport and visa details
- A web-enabled phone, tablet, or computer
Why Check In Online?
Skip Airport Queues
Check in from anywhere — home, office, or while travelling — and head straight to security.
Choose Your Seat
Pick your preferred seat before fellow passengers can. Window, aisle, or extra legroom — it's yours first.
Get Your Boarding Pass Instantly
Save to your phone wallet or email a print-friendly PDF — no airport printer required.
IndiGo Web Check-In Not Working? Common Fixes
- Web check-in hasn’t opened yet: Check-in opens 48 hours before departure. If you see "check-in not available", you’re simply early — try again once the window opens.
- "PNR not found" or check-in restricted: Re-check the PNR (6 characters) and last-name spelling against your ticket. Some international, codeshare, or special-fare bookings can’t be checked in online — in that case use the airport counter.
- It won’t proceed without paying for a seat: Pick any free/standard seat to continue — preferred, window, aisle and extra-legroom seats are chargeable, but a standard seat lets you finish check-in at no cost.
- Name doesn’t match / spelling error: Minor spelling differences are usually fine. For a real mismatch, contact IndiGo to correct it before travel, or check in at the airport counter with your photo ID.
- Boarding pass won’t download: Try a different browser or the IndiGo app, disable any pop-up blocker, or choose "email boarding pass" and print/save the PDF from your inbox.
IndiGo Check-In Note
IndiGo is India's largest airline — web check-in is available for both domestic and international flights. Check-in closes 60 min before domestic and 75 min before international departure.
Booked via HappyFares? Your PNR is in the HappyFares app under My Bookings.
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